Job Details

University of Pennsylvania
  • Position Number: 5824203
  • Location: Philadelphia, PA
  • Position Type: Medicine - Physicians


Medical Records Manager

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title
Medical Records Manager

Job Profile Title
Manager C, Animal Health, Administration

Job Description Summary
The Medical Records Manager is responsible for oversight of all written and electronic medical records within Ryan Hospital's Medical Records and Referral Management Department. The position is responsible for identifying and implementing policies and practices that best serve the medical records and referral management needs of the hospital. Focus will be on how best to prepare for an impending electronic medical record (EMR), ensuring a complete transition from current disparate medical record systems to a comprensive EMR. Emphasis will also be on developing a new system for patient diagnosis coding to meet the clinical, educational, and research needs of the hospital.

Other duties include overseeing and supervising work activities and staff within the department, as well as managing the recruitment, training and development of staff. The Medical Records Manager will also assist in fiscal operations (e.g, budget awareness and monitoring, equipment and supplies requests) within the department.

A four-year bachelor's degree in health information management and certification is preferred or equivalent combination of education and experience. Mastery of medical record terminology and exposure to and experience with hospital operations is required. Experience in hospital medical records management necessary.

Job Description

The Medical Records Manager at the University of Pennsylvania Ryan Veterinary Hospital is a key leadership role responsible for the strategic oversight, coordination, and management of all written and electronic medical records within the Medical Records and Referral Management Department. This position plays a crucial role in ensuring the efficient and effective management of medical records, while also preparing for the transition to an electronic medical record (EMR) system. The Medical Records Manager will drive the development of new policies, practices, and systems to enhance the quality of patient care, research, and education.

Key Responsibilities:
  • Develop, implement and monitor policies, procedures, and best practices for medical record management in accordance with regulatory standards and hospital requirements.
  • Evaluate patient medical records and enhance diagnosis coding specific to each visit in the hospital's information system.
  • Lead the transition from disparate medical record systems to a comprehensive electronic medical record (EMR), ensuring a seamless integration of information and data.
  • Develop and implement a patient diagnosis coding system that aligns with clinical, educational, and research needs of the hospital.
  • Oversee the disclosure of information to individuals and organizations in accordance with hospital policies.
  • Supervise and manage the Medical Records and Referral Management Department staff, including recruitment, training, performance evaluation, and professional development.
  • Provide guidance and support to staff in resolving complex medical record-related issues and inquiries.
  • Oversee the fiscal operations of the department, including budget awareness, monitoring expenditures, and managing equipment and supplies requests.
  • Maintain up-to-date knowledge of industry trends, regulations, and advancements in medical record management and health information technology.


Qualifications:
  • Bachelor's degree in Health Information Management or equivalent combination of education and experience is required.
  • In-depth knowledge of medical record terminology, coding systems, and best practices.
  • Proven experience in hospital operations, medical records management, and EMR implementation.
  • Strong leadership skills with the ability to motivate, mentor, and manage a diverse team.
  • Excellent interpersonal and communication skills to interact effectively with medical staff, administrators, and IT professionals.
  • Ability to analyze complex situations and make informed decisions to optimize medical record management processes.
  • Detail-oriented with a strong commitment to accuracy, confidentiality, and compliance.
  • Proficiency in relevant software applications and electronic medical record systems.


Manager B: Bachelor's degree or equivalent combination of education and experience with 2-3 years of experience is required. Bachelor's degree in Health Information Management is preferred.

Manager C: Bachelor's degree or equivalent combination of education and experience with 3-5 years of experience is required. Bachelor's degree in Health Information Management is preferred.

If you are a dedicated professional with a passion for identifying workflow improvements and management of large-scale projects, leading a team, and contributing to innovative research, we invite you to apply for the position of Medical Record Manager at the University of Pennsylvania Ryan Veterinary Hospital.

Job Location - City, State
Philadelphia, Pennsylvania

Department / School
School of Veterinary Medicine

Pay Range
$51,824.00 - $90,000.00 Annual Rate
Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile.

Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits
  • Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
  • Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
  • Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
  • Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family-whatever your personal needs may be.
  • Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
  • Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
  • Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
  • University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement-and you and your family can enjoy many of these activities for free.
  • Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
  • Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
  • Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
  • Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.



To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay


To apply, visit https://wd1.myworkdaysite.com/en-US/recruiting/upenn/careers-at-penn/job/Ryan-Veterinary-Hospital/Medical-Records-Manager_JR00099985-1









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